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Frequently Asked Questions
Everything you need to know about sizing, returns and shipping before you order.
Effective September 19, 2026
Sizing
Drip Avenue offers clothing for men, women, youth, and toddlers. Sizes vary by product. Please check the available sizes on each product page before ordering. For the best fit, refer to the size chart when available.
Returns
We accept returns within 14 days of delivery. Items must be unworn, unwashed, in their original condition, and have all original tags attached. Exchanges are available for eligible items, subject to inventory.
Custom orders are final sale unless defective or incorrect. For damaged or incorrect items, contact us within 48 hours of delivery with photos and your order number.
Customers are responsible for return shipping unless we made an error. Refunds are issued to the original payment method after the returned item has been received and inspected.
To request a return, contact Drip Avenue. See the full Refund Policy.
Shipping
We currently offer shipping throughout the United States. Orders are typically processed within 2–5 business days, excluding weekends and holidays. Once shipped, delivery generally takes 3–7 business days, depending on your location and shipping carrier.
Shipping costs are calculated at checkout. Once your order ships, you will receive a confirmation email with tracking information.
Please allow additional processing time during holidays, special promotions, and new collection launches. For shipping questions, contact us. You can also visit Track Order or read the full Shipping Policy.
This store policy is provided for general information and should be reviewed by Drip Avenue or legal counsel.
